Careers

We are currently accepting applications for the positions listed. Please use the application linked below.

Employment Application
Registered Veterinary Technician

8/8/19

Registered Veterinary Technician

With over 60 years in the community, we are a clinic everyone has come to know and trust. We pride ourselves on providing the best service to our clients and their pets and would like to add to our growing family!  If you are a visionary who wants to use your technical skills; if you are dedicated to the highest standard of veterinary care; if you want to grow and be challenged beyond your current role, then Orrville Veterinary Clinic, Inc. may be the place for you to shine!

Ideal candidate will demonstrate the following:

• 1-2 years of clinical veterinary experience as a Registered Veterinary Technician (Strongly preferred, not required)

• Positive work attitude and commitment to a stress-free environment for our patients

• Schedule flexibility; Available to work weekends and holidays

• Ability to work in a fast-paced environment

• Provides excellent patient care and customer service

• Comfortable working with computer software to complete patient records and treatment

• Leadership skills, ability to train other staff

• Self-motivated, reliable, ability to multitask

• Competent in general knowledge and technician skills for specialty patients and ability to provide advanced patient care

• Team player with good interpersonal skills

• Planning, administering, and monitoring anesthesia, including for critical patients.

• Clear client communication and education

• Maintain professionalism in a fast-paced work environment.

 

Requirements and Qualifications:

  • Current RVT license
  • Solid surgery and dentistry training
  • Computer skills
  • Attention to detail
  • Client service skills
  • Positive and friendly attitude with clients and teammates
  • Must be able to read, write, and communicate clearly both in person and on the telephone.
  • Must be willing to operate all necessary equipment including x-ray and laboratory equipment

We offer competitive benefits, including Group health insurance, 401k, Paid Time Off, personal pet discounts, uniforms, and other benefits.

If your skill set matches our ideal candidate, there is no need for you to look any further! Please fill out the application attached to this page and email your resume to info@orrvillevetclinic.com. We look forward to hearing from you!

Client Services Specialist

8/8/19

Client Services Specialist

As the face of Veterinary Wellness Partners, the Client Services Specialist sets the tone for the practice as we build and maintain each client's trust and confidence in our abilities. The CSS is responsible for providing service excellence while performing the following tasks:
 

  • Warmly greet clients and pets by name
  • Screen and route calls to appropriate staff
  • Provide phone shoppers with descriptions of services first, price last
  • Receive and transmit faxes
  • Take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information
  • Note in medical records the details discussed during client conversations including the date, time, key points of the discussion and any action required
  • Check medical and computer records for accurate client addresses, phone numbers and e-mails
  • Weigh pets each visit and record weights in medical records and on computer
  • Schedule appointments and surgeries according to hospital scheduling guidelines
  • Make surgery and appointment confirmations calls
  • Answer clients’ questions about veterinary services and products and provide knowledgeable advice about wellness, prevention and diseases
  • Fill prescriptions and provide routine administration instructions to clients
  • Echo doctors’ recommendations when checking out clients
  • Prepare consent forms, estimates/treatment plans and be able to discuss the hospital’s financial policies with clients
  • Prepare health certificates, proof of vaccination, lab reports and euthanasia certificates
  • Sell retail items and pet food
  • Foster collaborative relationships with other team members and departments
  • Clinic maintenance (including removal of animal waste) and ensuring that facility is neat and clean and odor free at all times

Financial Duties:

  • Enter accurate charges
  • Explain invoices to show value for the care provided, stating all services and products provided before the total
  • Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks
  • Verify the eligibility of clients with charge accounts (where applicable)
  • Print or record the end of day financial balances, ensuring they are accurate
  • Know fees for routine services
  • Balance cash drawer at end of day/shift

 

Educational Requirements:

  • High school diploma or equivalent
  • Experience in customer service

 

Skills Needed:

  • Ability to work in a fast-paced environment
  • Computer literacy
  • Understand veterinary terminology
  • Exceptional customer service skills
  • Keep accurate medical records, clerical work
  • Educate clients
  • Promote hospital products and services
  • Support team members

 

Physical Obligations:

  • Able to lift and carry supplies up to 40 pounds without assistance
  • Endure sitting, standing and walking on hard floor surfaces for extended periods
  • Type information for patient records and prescription labels into the computer
  • Able to work in noisy work conditions with sounds from animals and equipment
  • Take safety precautions for exposure to toxins, drugs, anesthesia and radiation

 

Veterinary Wellness Partners offers competitive benefits:

Group health insurance, 401k, Paid Time Off, personal pet discounts, uniforms, and other benefits.